Workplace Literacy
MANAGEMENT Workplace Literacy Improved employee literacy is essential to meet the challenges of changing markets. Literacy Literacy: “The ability to understand and employ printed information in daily activities, at home, at work and in the community — to achieve one’s goals and to develop one’s knowledge and potential” (Definition provided by the International Adult Literacy and Skills Survey) We live in a country where we take literacy for granted. After all, we spend millions on our education system and pride ourselves in having some of the best universities in the world. And yet, 42% of Canadian adults between the ages of 16 and 65 have low literacy skills. What is considered literacy? Studies focus on three categories: Prose literacy : the ability to understand and use information from texts such as editorials, news stories, poems, and fiction. Document literacy : the ability to locate and use information from documents such as job applicat...